Auto Parts Warranty — Coverage & Claims
Every part we ship is backed by a car parts warranty against defects in materials and workmanship. Coverage varies by category, and filing an auto parts warranty claim takes one email — photos plus your order number.
Defects
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Email to claim
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Warranty Policy — Defects Covered
Warranty Coverage
The auto parts warranty covers defects in materials and workmanship on every part we ship — the same standard that protects you under car parts warranty law in your region.
Our auto parts limited warranty goes beyond the statutory minimum: if a part fails because of a manufacturing defect, we replace it. Remanufactured units carry their own warranty stated on the product page, and the auto parts warranty coverage period for each category is printed on the card in your box.
Materials & workmanship
Defects in the part itself are covered under the auto parts warranty — replacement, not repair costs.
Remanufactured parts
Rebuilt units have their own warranty terms, shown on the product page before you order.
Legal protection
We honor car parts warranty law in your region and a satisfaction guarantee on every order.
Starts at delivery
The warranty period begins the day your parcel is delivered, not the day you order.
Stated per part
Exact terms appear on the product page and on the warranty card in your box.
Beyond 30 days
The warranty continues after the 30-day return window — returns cover unwanted parts, the warranty covers defects.
Warranty Period
The warranty period varies by category — check the car parts warranty card included in your box for the exact coverage of your part.
Every product page shows the warranty terms for that specific part before checkout, so you always know how long the auto parts warranty runs. The period starts on the delivery date, and the card states both the coverage and what to do if you need to file a claim.
How to File a Warranty Claim
An auto parts warranty claim starts with one email — photos plus your order number, and our team takes care of the rest.
Email us
Send photos of the part, the packaging and your order number to our support team.
We verify
We confirm the warranty coverage for your category and check the defect against the policy.
Replacement ships
An auto parts warranty replacement is dispatched — tracked, with no repair bills for you.
Wear items
Normal wear items such as brake pads, clutch discs and wiper blades are excluded — wear items are excluded under the warranty card terms.
Misuse & abuse
Damage from improper installation, forced fitting, misuse or abnormal use is not covered by the auto parts warranty.
Modification
Parts that have been modified, rebuilt or repaired by a third party fall outside the warranty coverage.
Consequential damage
The warranty covers the part itself — not damage to other components caused by a failure.
What is Not Covered
Like any warranty, ours has clear boundaries — and we print them on the card in your box so there are no surprises.
Returns vs Warranty
Not sure which applies? It is simple — returns cover unwanted parts, the warranty covers defective ones.
Return (within 30 days)
Wrong part, changed your mind, or fitment issue? Use the 30-day return window for a refund or exchange on unused, uninstalled parts.
Warranty (defects)
Part failed due to a defect in materials or workmanship? File a claim any time within the warranty period — a replacement ships, no repair bills.
Warranty Questions?
We reply within 24 hours
Email your order number to [email protected] or message us on WhatsApp at +86 135 0902 5030. Our team reviews every claim from our warehouse in Dongguan, Guangdong, China.
Warranty FAQ
What does the auto parts warranty cover?
The auto parts warranty covers defects in materials and workmanship on every part we ship. Wear items, misuse and modification are not covered — the full list is on the card in your box.
How long is the warranty period?
The warranty period varies by category and is stated on the product page and on the car parts warranty card in your box. It starts the day your parcel is delivered.
How do I file a warranty claim?
Email photos of the part and packaging plus your order number to our support team. We verify the coverage and a replacement ships — replies within 24 hours.
Can I return a part instead of claiming the warranty?
Yes — within the 30-day return window you can return any unused, uninstalled part for a refund or exchange, whether it is defective or not. After that, the warranty covers defects.
Does the warranty cover installation costs?
No — the warranty covers the replacement part itself, not labour. Like most parts warranties, it protects against defects in the part, not the cost of fitting it.
Is my car parts warranty valid in my country?
We honor car parts warranty law in your region and our warranty goes beyond the statutory minimum. Contact us with your country and part number and we confirm the terms.